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Venture Analyst

Fynn Brinkmann

Fynn joined palletio as a Venture Analyst in 2021 and focuses on investing in pre-seed and seed stage startups, research, and our incubation program palletio X. Prior to palletio he worked in fintech consulting and product management (b2b marketplaces). He has been a Web3 user and investor since 2016. He holds a Bachelor's degree in Economics from the University of Milan.

Growth Associate

Thomas Crow

Thomas is our London-based Growth Associate, with a focus on Infrastructure. Prior to joining palletio in 2021, Thomas worked as an Investment Analyst at Protege Partners and MOV37. He has been a web3 user and investor since 2016 and holds a Bachelor’s degree in Economics from the University of Cambridge.

Venture Associate

Ian Emerson

Ian is our London-based Venture Associate. He joined in 2020 and is focused on gaming, media and consumer verticals. Ian holds a Bachelor’s degree in Chemistry with Management from Imperial College London and Imperial College Business School

Refund Policy

Overview

Palletio Design Studio values customer satisfaction and strives to provide high-quality services. Our refund policy outlines when you are eligible for a refund.


Service Fees

Deposits and service fees are generally non-refundable once work has commenced. Refunds are considered on a case-by-case basis and may be issued only for unapproved or unused designs.


Custom Design Services

Due to the nature of custom design work, refunds will not be provided for completed projects or services rendered unless the work does not align with the agreed scope of the project.


Cancellation Policy

If a project is canceled before work begins, a full refund may be issued. If a project is canceled after work has started, the refund will be prorated based on the amount of work completed.


Dissatisfaction

If you are not satisfied with the delivered work, we will work with you on revisions. However, refunds are not guaranteed for dissatisfaction unless agreed upon.


Refund Process

To request a refund, please contact us at [email]. Refunds will be processed within [X] business days after approval.